We want everyone to be able to use this website comfortably. This page explains how accessible it is and how to tell us if something gets in your way.
What we aim for
We design and test this website to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. That includes:
- text colours with at least 4.5:1 contrast against their background
- full keyboard access, with a clear outline showing where you are
- a skip link to the main content and a logical heading order
- link text that makes sense on its own, and descriptions for meaningful images
- forms with visible labels and clear error messages
- a button to pause animation, and no animation at all if you’ve turned on reduced motion on your device
- pages that still work when zoomed to 400% and on small screens
Known issues
Some older blog posts and documents from other organisations may not fully meet the standard yet. We’re working through them.
Tell us about a problem
If something is hard to use, please let us know: call 07921 866754 or email info@happyotter.co.uk. We aim to reply within five working days.
If you’re not happy with our response
You can contact the Equality Advisory and Support Service (EASS).
We last reviewed this statement on 4 November 2026.